Is the Premium subscription shared with my household?
Yes. A single payment unlocks Premium for everyone in the household. It isn’t a per-user subscription.
Plan detailsMelimeloContact
Contact
Contact
form.
The form on the right goes straight to the team: press, partnerships, security, ideas. For a question about the app, the in-app form is still faster.
4.8on the App Store
Joined by over 65k users
Every reply is signed. No auto-replies, no copy and paste.
Designed and run in France. Monday to Friday, never outsourced.
Your data is only used to reply to you. Never sold on, never used for ad targeting.
01In-app support
Support form built into the Melimelo app
Available in MelimeloSomething wrong in the app?
Something wrong in the app?
The in-app form is more direct.
Sent from the app, your message comes with the context that matters: version, household, the screen you were on. The team reads it faster, and you get your answer sooner.
2 dedicated options: report a problem, or suggest an improvement. The form above stays open for everything else: press, partnerships, security.
02Go further
A few pages that often have the answer.
Before you write, these pages cover the topics we get asked about most.
03Quick answers
4 questions we hear a lot.
If one of them fits your case, the answer is right here. If not, the form is still open.
Is there a free trial?
Yes. You can try Premium free for 14 days, through the official App Store and Google Play trial systems. No commitment: you can cancel the trial from your Apple or Google account before it ends.
See PremiumWhat does Melia, the built-in assistant, do?
Melia acts inside the app: she creates recipes, adds to the shopping list, plans meals, sets reminders and suggests gifts. She draws on your household’s context to save you time.
Get to know MeliaWhere is my data, and what do you do with it?
Melimelo is designed, developed and run in France. Your data is used to run the app and to reply to you. It is never sold and never used for ad targeting.
Privacy policy